Privacy Policy
Last updated: 3/25/2026. 32 Build LLC ("we," "us," "our") operates 32build.com. This policy describes how we collect, use, and protect your information.
Information we collect
When you submit a form on this website — such as Get a Free Estimate, a maintenance plan signup, or a contact request — we collect the information you provide. This includes your name, email address, phone number, company name (if applicable), property address, project details, and any message you include.
We collect this information solely to respond to your inquiry, provide project estimates, schedule consultations, and deliver the services you request. We do not sell, rent, or trade your personal information to third parties.
How we use your information
We use the information you provide to communicate with you about your project, send estimates, coordinate site visits, and deliver project updates. If you sign up for our maintenance plan or request to receive updates, we may also send relevant information about services, promotions, or seasonal maintenance reminders.
You can opt out of marketing communications at any time by replying to any email or contacting us directly. Opting out of marketing does not affect transactional communications related to an active project or service agreement.
Cookies and tracking
Our website may use cookies or similar tracking technologies to improve site function, remember preferences, and analyze how visitors use the site. Analytics tools (such as Google Analytics) may collect anonymized usage data including pages visited, time on site, and general geographic location.
You can adjust your browser settings to limit, block, or delete cookies at any time. If you disable cookies, some features of the site may not function as intended. Our site does not respond to Do Not Track signals at this time.
Data security and retention
We take reasonable technical and organizational steps to protect your information from unauthorized access, disclosure, or misuse. Data submitted through our website is stored using industry-standard practices and accessed only by authorized personnel.
We retain your personal information for as long as needed to fulfill the purposes described in this policy, to comply with applicable legal obligations, or to resolve disputes and enforce agreements. When information is no longer needed, we delete or anonymize it.
Your rights
You have the right to request access to the personal information we hold about you, to request corrections if it is inaccurate, and to request deletion of your data where we are not required to retain it by law.
To exercise any of these rights, contact us at info@32build.com. We will respond to verified requests within a reasonable time. We may need to verify your identity before processing certain requests.
Third-party services
We use a small number of third-party services to operate this website and manage communications, including form submission processing, analytics, and database storage. These services are contractually bound to handle your data only as necessary to provide the service and not to use it for their own purposes.
We do not integrate third-party advertising networks or allow third parties to use your data for targeted advertising purposes.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
Contact
If you have questions about this privacy policy, how we handle your data, or wish to submit a data request, please contact us: 32 Build LLC, Chicago, Illinois. Email: info@32build.com.